Heroger Phantom Accessories - 5A Adapter
Our goal is to offer you the best shipping experience. Every day, we deliver to hundreds of customers across the world, ensuring the highest levels of responsiveness and discretion.
1. Processing & Delivery Time
The time frame for order delivery is divided into two parts:
- Processing Time (1-3 Business Days): Order verification, quality check, and discreet packaging.
- Shipping Time: Depends on the product type and warehouse location (see details below).
⚡ Express Shipping (For Flagship Models Only)
For our Flagship items (e.g., Heroger Heroger Phantom™) stocked in our local global warehouses, we offer expedited shipping:
| Warehouse Location | Destination | Delivery Time |
|---|---|---|
| US Warehouse | United States | 3 - 7 Business Days |
| EU Warehouse | Germany, France, Italy, Spain, etc. | 3 - 7 Business Days |
*Please check the product page description to see if the item qualifies for Express Shipping.
🌍 Standard International Shipping (For All Other Items)
For standard accessories or items shipped from our central fulfillment center, the following times apply:
| Country | Shipping Time |
|---|---|
|
United States (Standard Shipping) |
8-12 Work Days |
| United Kingdom, Germany, France, Mexico, Spain | 6-12 Work Days |
| Australia, Canada, Italy | 12-18 Work Days |
| Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal | 15-25 Work Days |
|
Japan, Korea (With correct tax ID) |
8-18 Work Days |
|
The Middle East (UAE, Saudi Arabia, Kuwait, etc.) |
30-50 Work Days |
|
South America (Colombia, Guatemala, etc.) |
20-30 Work Days |
*Note: During peak seasons and promotional sales, delivery might take slightly longer.
2. 100% Discreet Shipping & Privacy
Your privacy is our top priority. We understand the importance of discretion.
- Plain Packaging: All orders are shipped in plain, unmarked boxes or opaque mailers.
- No Branding: There are no logos, product descriptions, or references to the contents on the outside of the package.
You can shop with complete confidence knowing that only you will know what's inside.
3. Shipping Methods & Tracking
We provide Free Shipping on all orders. We partner with premium global carriers to ensure your package arrives safely. Once your package lands in your country, it is typically handed over to your local postal service for final delivery.
How to track my order?
Once your order is dispatched, you will receive a Shipment Confirmation Email containing your tracking number and a link to track your package. Please allow 1-3 business days for the tracking status to update.
4. Tax and Duties
For most major regions, our logistics fees are inclusive of taxes. However, please note that import taxes may still apply in certain regions:
| Country | Taxes |
|---|---|
| Germany | 19% |
| France | 20% |
| Italy | 22% |
| Spain | 21% |
| Austria | 20% |
| Belgium | 21% |
| Netherlands | 21% |
| Denmark | 25% |
| Portugal | 23% |
| Sweden | 25% |
| Ireland | 23% |
Customers are responsible for cooperating with customs inspections if selected.
5. Import Restrictions (Important)
Please be aware that the following countries have strict import regulations regarding adult products. We strongly advise checking your local laws before purchasing:
Restricted Regions Include:
India, Turkey, Indonesia, United Arab Emirates, South Korea, Japan, Pakistan, Egypt, Saudi Arabia, Morocco, Malaysia, Bangladesh, Kuwait, Algeria, Jordan, Uzbekistan, Thailand, Oman, Qatar, Kazakhstan, Lebanon, Azerbaijan, Nigeria, Tunisia, Palestine, Albania, Libya, Bahrain, Kyrgyzstan, Tajikistan, Senegal, Maldives, Mali, Mauritania, Brunei, Guinea, Niger.
*We are not responsible for packages detained or destroyed by customs in the countries listed above.
6. Address Corrections
If you realize you've entered the wrong shipping address, please contact us immediately at service@heroger.com.
Note: We cannot change the delivery address once the package has been dispatched.
